Your personal data matters to us. Here we clearly explain how j baazi collects, uses, and keeps your information secure.
Summary: j baazi never sells your data. Your privacy is a core part of our service. On this page, we're fully transparent about exactly what we do with your information.
J baazi's privacy policy explains how we collect, process, store, and protect your personal information. This policy applies to our website jbaazi.com, mobile app, and all other digital channels.
By using any j baazi service, you are considered to have agreed to this privacy policy. Please read it carefully before you start using our services.
We believe transparency is the foundation of trust. That's why j baazi's privacy policy is written in plain language — so every user can understand it clearly. No complex legal jargon, just the facts.
This privacy policy has been prepared in accordance with applicable laws of Bangladesh. In the event of any dispute, this version shall be considered final and binding.
J baazi only collects information that is necessary to provide our services. We never ask for data beyond what's needed. Below is a detailed breakdown of what we collect and how.
| Data Type | Example | Collection Method |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration form, KYC verification |
| Contact Information | Mobile number, email address | Registration form |
| Financial Information | Mobile Banking Number (bKash/Nagad/Rocket) | Payment Processing |
| Technical Information | IP address, device type, browser | Automatically (cookies/logs) |
| Usage Data | Betting history, login times, preferred games | While using the platform |
| Location Data | Country, city (not GPS) | IP-based estimation |
J baazi never stores your full bank account number, card number, or PIN/password. Payment information is processed directly through mobile banking gateways.
Under j baazi's privacy policy, your data is strictly used for defined purposes only. It is never used for anything else without your consent.
Important: j baazi never sells your data to advertising companies or data brokers. Your information is used solely to improve your experience with our services.
J baazi retains your data only for as long as necessary. All information is securely stored while your account is active. After account closure, certain data may be retained for a defined period to meet legal obligations.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Transaction History | 7 years after account closure |
| Communication Records | 3 years after last contact |
| Technical Logs (IP, Cookies) | 90 days |
| KYC verification documents | 5 years after account closure |
Once the retention period ends, your data is securely deleted or anonymized so it can no longer be used to identify you.
J baazi's website and app use cookies to enhance your experience. Cookies are small data files stored on your device that help the site remember your preferences.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may limit certain features on j baazi.
J baazi does not use any third-party advertising cookies or cross-site tracking.
J baazi uses industry-leading technology to keep your data secure. Our security team monitors the platform 24/7 to detect and prevent any potential threats.
Your responsibilities: Security is a two-way responsibility. Never share your password with anyone, use a strong password, and keep 2FA enabled. j baazi will never ask for your password or OTP over a call or SMS.
Under j baazi's privacy policy, you have full rights over your own data. Below is a breakdown of each right and how to exercise it.
J baazi's services are strictly for users aged 18 and above. We never knowingly collect information from minors. If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.
If a parent suspects their child is using j baazi, please contact support@jbaazi.com immediately. We will act promptly.
18+ service. j baazi is committed to protecting minors. If you have any concerns, please let us know.
J baazi may update this Privacy Policy at any time. For significant changes, you will be notified in advance via your registered email or SMS. Continued use of the service after any changes constitutes acceptance of the updated policy.
For any questions, complaints, or requests regarding this privacy policy or your personal data, please get in touch with us.
Data Deletion Request: To close your account and request deletion of your data, email support@jbaazi.com with the subject "Delete My Data". We will process your request within 30 business days.
You can request to see all the information we hold about you at any time. Simply submit a request through your account settings or via email.
If any of your information is incorrect or out of date, you can request a correction. We'll get it updated promptly.
When closing your account, you may request that your data be deleted. This will be completed within the specified timeframe, provided there are no legal obligations requiring us to retain it.
You can object to the processing of your data for specific purposes, particularly when it comes to marketing communications.
You can request a copy of your data in a machine-readable format (such as CSV) for easy access.
You can opt out of promotional SMS or emails at any time — simply use the Unsubscribe link or adjust your preferences in account settings.
Every data transfer you make is secured with 256-bit SSL encryption. No hacker or third party can access your data.
J baazi never sells your personal data. Your information exists solely to improve your experience — that is our commitment to you.
Everything is explained in plain, simple language instead of complex legal jargon. Our goal is for every user to fully understand their rights.
Our security team monitors the platform around the clock. Any unusual activity is acted upon immediately.
J baazi regularly reviews and updates its privacy policy. You will be notified in advance of any changes.
Our Bangla-speaking support team is always on hand for any privacy-related questions. Get a response within minutes via Live Chat.